30 Years of Exceptional Experience
SouthEast Telephone Service
For more than 30 years, SouthEast Telephone has helped communities, property managers, and businesses stay connected when it matters most. We deliver dependable 4G/LTE emergency phone systems, wireless POTS replacement solutions, and fire life safety communication, backed by a team that puts service first.
Fast forward 30 years and you'll find the same level of quality service delivering voice, internet, fire life and safety solutions across the South East.
We're a family-owned team built on service, not sales scripts. For decades, customers have trusted us because we respond quickly and personally, keep communication equipment simple to use, help navigate compliance and code requirements, support installations locally and nationwide, and provide dependable ongoing service.
You'll always know who you're working with, and you'll always reach someone who can help.
Emergency communication shouldn't be complicated. Whether you're upgrading an aging landline, preparing a seasonal pool, modernizing an elevator phone, or securing your life-safety systems, you need equipment that works every time.
We provide simple, reliable solutions built for:
Our solutions deliver clear audio, direct 911 access, and location information to dispatch, all without relying on outdated & expensive copper phone lines.
A durable, easy-to-install 4G/LTE emergency phone solution designed for outdoor safety.
Copper POTS lines are being retired, causing rising costs and unreliable service. Our wireless fixed voice terminals (FWT) provide a modern, dependable alternative that works with your existing equipment.
Perfect for:
Simple self-installation with optional professional support.
Your property's safety systems depend on reliable communication. We offer wireless and mesh-network solutions that keep fire panels connected and compliant, without expensive landline infrastructure.
We also provide dependable internet services with static IP options for remote device access, guest WiFi, and operational connectivity.
From commercial buildings and community clubhouses to apartment communities, we bundle voice, safety, and connectivity options that fit how your property operates—so you can switch providers and start saving with a plan that makes sense.
We take the time to understand pools, elevators, fire panels, and landline transitions on your timeline—then recommend equipment and service paths that stay simple for your team.
Our team of experts takes the time to understand your specific requirements, offering personalized recommendations and ongoing support to guarantee seamless integration and optimal performance. With a commitment to excellence and a focus on building lasting partnerships, we pride ourselves on delivering results that exceed expectations. Experience the difference of our collaborative approach at Southeast Telephone Service.
Many communication providers focus on up-selling hardware, software, and bundled services. We specialize in life-safety communications. While others treat these systems like standard phone or internet lines, we understand the unique demands of fire, life, and safety applications — and treat them with the reliability and urgency they require.
Customers choose us because:
Our wireless pool phone is one of the only solutions on the market that delivers your exact name, address, and telephone number directly to local 911 dispatch — the same way a landline does. Most wireless devices rely on:
Our system does neither.
We worked directly with Intrado/West, the national E911 backbone, to register and "land-lock" our phone numbers so dispatchers receive the correct information instantly. This provides faster, clearer emergency response, and keeps your property aligned with jurisdictions that require direct 911 location delivery.
This ensures responders know exactly where help is needed, even if the caller cannot speak clearly.
Yes. The system is designed for simple, self-installation.
Most customers mount the NEMA-rated enclosure, by simply drilling four screws into the mounting brackets into an exterior wall, located near a standard 120v outlet, plug in the included power adapter, and activate service. No electrician is required, and no landline is needed. For customers who prefer assistance, professional installation is available.
No. Our STS-6741 is a wireless solution, so there are:
Equipment only requires a standard 120v outlet for power (male and female 3-pin plug, power adapter included).
It depends on your current setup, but in many cases, yes.
Some older systems combine the connectivity hardware with the phone itself, making partial replacements difficult. But many setups allow you to swap the phone unit while keeping the existing communication hardware.
Regardless of what equipment you have today, SouthEast Telephone designed its all-in-one pool emergency phone to be:
If your current phone is failing inspection, an upgrade doesn't have to be complicated or expensive.
Yes. Our wireless fixed terminal can replace aging landlines for:
The STS-6741 is not designed to replace analog lines for fire alarm control panel (FACP) communication. However, we offer other wireless solutions — including LTE and AES mesh options — that are specifically built for fire system connectivity.
If your carrier is discontinuing copper service or raising rates, we can guide you through a simple replacement process — often with self-installation.
The STS-6741 uses a secure 4G/LTE fixed wireless terminal (FWT). When someone lifts the handset, the call routes directly to your local 911 dispatch center and not a monitoring center or third-party service.
Dispatch receives:
Yes. Our system is designed to meet the communication elements inspectors commonly look for, including:
If you're unsure about your local requirements, we can help you confirm what applies in your county.
Cell phones are not considered compliant emergency communication for several reasons:
A dedicated pool phone ensures universal access, compliance, and reliable communication during emergencies.
Yes. The NEMA-rated enclosure protects the handset and internal components from:
For seasonal pools, many communities simply power down the unit during the off-season and reactivate it during opening. Our team provides guidance for seasonal testing.
We support a wide range of property needs, including:
If it involves communication or life-safety connectivity, we can help.
*Service not available in all locations. Contact Southeast Telephone for availability before ordering.
Not sure which requirements apply to your pool, elevator, or fire system? Need help replacing a landline? We're here to make it easy. Our team can answer questions, review your local requirements, and recommend the best setup for your property.
Have a question? Need support? Want to review communication requirements for your area? Send us a message, and a team member will get back to you as soon as possible.
